Shipping can quietly kill a D2C brand’s growth. As orders increase, so do delays, returns, and daily conflicts with courier partners. Shipclues CEO Kaushal Sharma built the platform to make eCommerce shipping seamless for D2C brands, not by adding more complexity, but by removing the chaos. Most founders don’t have time to juggle five courier dashboards or chase updates on every order. Shipclues brings it all into one place, improves delivery flow, and gives teams the breathing room they need to scale with clarity.
What Slows Down D2C Brands in the Shipping Process
As D2C brands grow, shipping becomes more challenging to manage. Manually tracking deliveries, juggling multiple courier accounts, and handling return orders without a system all slow things down. Operations teams lose time juggling tabs, fixing the same issues over and over again, and addressing problems with cash-on-delivery, lost packages, and delayed deliveries. Without control or visibility, even minor issues can get out of hand. It’s not a lack of effort but rather a lack of a clear, connected system that keeps brands stuck. What should be a backend function turns into a daily distraction. That’s where most teams hit a wall. And it’s not just inefficiency; it’s also lost revenue, poor customer experience, and burnout. Fixing this isn’t a luxury, it’s survival.
How Kaushal Sharma Solves Key Shipping Challenges for D2C Brands Through Shipclues
Kaushal Sharma created Shipclues with the aim to eliminate the daily friction that is part of the eCommerce shipping process. More than that, he didn’t concentrate on the usual way which is providing multiple dashboards and tasks that need to be done manually but on actual solutions which would make shipping a more convenient, quicker and a trustworthy process. Here’s how Shipclues tackles the biggest pain points D2C brands face every day.
One Platform for Centralized Courier Management
Kaushal observed the amount of time founders were squandering, juggling dashboards for couriers. As a result, he created a system that manages order allocation, tracking, and issue resolution from a single platform. He helped teams move more quickly without losing control by substituting clarity for ambiguity through Shipclues.
Smart Courier Selection Based on Speed, Cost, and Reach
Kaushal made Shipclues so that it could intelligently choose a courier instead of leaving it up to chance. The system automatically selects the best courier for each order based on their delivery performance, the number of PIN codes they cover, and the associated costs. It’s his way of eliminating delays at the source and preventing brands from having to deal with courier-related issues every day.
Simple Real-Time Tracking and RTO Management
Kaushal saw that one of the biggest problems was that brands didn’t know where their shipments were until customers complained. So Shipclues sends updates in real time and takes care of RTOs automatically. Moreover, it also manages the RTOs without any hassles. Such a system is meant to support the teams in making rapid decisions, saving both the money and the time that would be otherwise wasted due to return shipments and being constantly in control over the delivery status.
Integrated COD, Reconciliation, and Integration Support
Backend operations were being disrupted due to payment delays and cash-on-delivery. Kaushal designed Shipclues in order to easily follow the COD, accelerate the matching process, and have direct access to the platforms such as Shopify and WooCommerce. The aim is to make the manual work as minimal as possible so that the sellers can concentrate more on selling rather than handling their spreadsheets.
About Shipclues
Shipclues is a smart courier aggregator that helps D2C brands make their online shopping easier. Kaushal Sharma started the platform to help growing brands with the real shipping problems they face every day. Shipclues enables companies to oversee their orders, monitor deliveries, take care of returns, and make the cash-on-delivery process easier without going through multiple courier accounts. Through the integration of smart courier, real-time tracking, and compatibility with platforms such as Shopify and WooCommerce, Shipclues effectively eliminates the operational mess. Kaushal’s seller-centric approach makes Shipclues not only functional and productive but also a source of brand growth in the absence of the dreaded backend issues.
